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February 22, 2022
5 Ways Insurers can Improve Annual Audit Readiness (and lower your costs)
For insurers, preparing for the annual audit can be a resource- and time-intensive process. Between dealing with inefficient processes and poor-quality data, the finance team has to endure endless days of manually identifying transactions and journal entries, reconciling and consolidating accounts and then verifying and adjusting balances. The process is strenuous and frustrating, taking a…
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Shiyayo
December 23, 2021
DMVIC Integration: Conveniently order, generate and distribute virtual motor insurance certificates
TurnQuest-DMVIC integration helps streamline the motor vehicle certificate issuance process for speed, efficiency and accuracy TurnQuest Insurance Suite is now fully integrated into the Association of Kenyan Insurers (AKI) Digital Motor Vehicle Insurance Certificate (DMVIC) system. The DMVIC platform enables virtual motor insurance certificate issuance where insurers can conveniently order, generate and distribute virtual certificates…
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Turnkey Africa
December 23, 2021
Sybrin DMS Integration: Capture, organize and derive more value from your unstructured data
Sybrin’s addition to the ever expanding TurnQuest integration inventory enables our customers to derive more value from our products to drive their digital strategies. TurnQuest Insurance Suite users are now able to integrate into the Sybrin document management solution(DMS). With the new integration, TurnQuest users will be able to access and manage information from multiple…
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Turnkey Africa
December 2, 2021
Insurance portals shift towards a cleaner, simpler design for enhanced CX
Insurance Portals shifting towards a cleaner, simpler ‘flat’ design for enhanced customer experiences and higher conversion rates From a portals perspective, user experience (UX) is one of the most powerful differentiators an insurer can possess. Offering the most compelling and relevant user experiences is a great way to set an insurer apart from its competition.…
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Turnkey Africa
October 5, 2021
Weblogic and Database Server Upgrade for Optimal Performance
The database administrators (DBAs) or system Engineer often argue that if it is not broken why fix it, and an upgrade risks breaking something on the system affecting uptime. Other times, I hear Client say that their Board has not approved updated version of Oracle in its software, or that database upgrades are too time-consuming.…
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Shiyayo
October 4, 2021
Digital Underwriting: The Shift from Risk Assessment to Protection
The underwriter role is evolving owing to expanded data sources and advances in technology. Changing customer expectations and the need for efficiency are transforming underwriting from simply the assessment and selection of risk to guiding wider business decisions and building stronger customer relationships. A 2015 services Benchmarking Study by Future Thinking revealed that insurance customers…
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Shiyayo
October 2, 2021
NTSA Integration: Faster Validation and Fraud Prevention
Turnkey Africa recently introduced some new functionalities into the integration between the TurnQuest Insurance Suite and NTSA’s (National Transport and Safety Authority) TIMS (Transport Integrated Management System). This integration facilitates the exchange of relevant Motor Vehicle data between the insurer and the NTSA. NTSA’s Transport Integrated Management System (TIMS) is a government-owned integrated system that…
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Shiyayo
September 21, 2021
Jenga Integration: Facilitating Digital Payment Transformation
Turnkey Africa recently built an integration between the TurnQuest Portals and Equity’s Jenga Payment Gateway to help facilitate the capture and transfer of payments between policyholders and insurers. This integration extends TurnQuest’s digital capabilities to enable secure and prompt insurance payments processing including the validation of customer data, funds availability and payments. The integration provides…
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Shiyayo
September 15, 2021
Unlocking the Hidden Potential of Nigerian Insurance Industry through Technology
The just concluded Africa Insurance Organization (AIO) Conference held in Lagos Nigeria brought into sharp focus Nigeria’s insurance industry and the inherent challenges curtailing it growth. The industry, currently in the midst of dealing with the fallback from the COVID-19 pandemic and the #EndSars protests recorded a negative 15.3% growth in 2020 according to the…
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Shiyayo
August 5, 2021
Ethiopia Leveraging Technology to Align Insurance and Economic Growth
A rapidly shifting economic environment and evolving customer expectations are compelling Ethiopian insurers to rethink their operating and business models towards more digitally-enabled and agile organizations. Ethiopia’s tremendous economic growth in GDP over the past decade has been an object of marvel to many. According to the World Bank, the once third-poorest country in the…
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